Top-Rated Waterproofing Contractors - Richmond County, NY

The staff at Dunrite Design Group consistently impress clients with their professionalism, responsiveness, and courteous demeanor. Many reviews highlight how team members, including the owner John, provide personal attention, listen to client needs, and ensure high-quality workmanship. Their commitment to customer satisfaction is repeatedly emphasized, with clients expressing appreciation for the team’s dedication and thoroughness throughout renovation projects.

Reviews about staff behavior highlight a mix of professionalism and disappointment. Many customers praised Tony and his crew for their responsiveness, skill, and integrity, emphasizing the quality of work and good communication. Conversely, several reviews criticized Tony for unprofessionalism and poor customer service when issues arose, indicating a lack of accountability.

Mohammad feels like a steady, honest craftsman. His crew mirror that care, double-checking plans for tricky retaining walls, basements and roofs, keeping homeowners updated with daily photos and walk-throughs, protecting homeowners’ interiors and cleaning meticulously, leaving homeowners reassured, comfortable, and confident to hire the crew again.