Top-Rated Gutters - Cleaning - Gwinnett County, GA

Overall, customer reviews reflect a mix of experiences regarding staff behavior. Many praised Bryan and his team’s professionalism, responsiveness, and transparent communication. Customers appreciated their thorough work and friendliness. However, some expressed frustrations over poor service quality and unresolved issues, highlighting a lack of accountability in certain situations.

Kornell’s steady, practical kindness sets the tone for the crew. He schedules fast, arranges drone estimates, guides insurance conversations, keeps clients updated with photos, and his crew cleans thoroughly after roof and repair work. Homeowners end up feeling understood, steady, and genuinely protected through the process.

Gene’s calm, patient manner feels like a trusted neighbor. He explained storm damage and insurance clearly, flew a drone for thorough inspections, then his crew worked long days, tarped emergencies and cleaned up meticulously. I felt cared for, confident, and genuinely at ease with the result.

Drew gives the crew a steady, reassuring presence. He answers questions promptly, pursues fair insurance outcomes, schedules quickly, and the roofing team installs efficiently, protects landscaping, and cleans up with attention. Homeowners leave feeling cared for, respected, and confident their roof is secure.

John’s calm, steady presence shows in his crew’s approach. He diagnoses tricky leaks fast, guides clients through insurance, and the crew works carefully, removing shingles, fixing flashing, and leaving sites cleaned and protected. Homeowners feel reassured, respected, and relieved to have a reliable roofer.

The staff at Nailed It Roofing consistently receive high praise for their professionalism, responsiveness, and dedication to customer satisfaction. Many reviews highlight Kevin’s exceptional communication skills and willingness to address concerns promptly. Overall, customers feel valued and appreciated due to the team’s commitment to quality and service.

Steve’s calm, friendly confidence sets a caring, capable tone. He explains insurance steps, sends photos, coordinates his crew, protects surroundings, returns for follow-ups, and answers questions promptly with steady responsiveness and kindness. Homeowners feel relieved, respected, and genuinely at ease about their roofs.

Eric greets you like a trusted neighbor, calm, clear, and accountable. He and Tomeka arrange quick inspections, guide clients through insurance, and the crew repairs leaks or installs roofs thoroughly while cleaning up. Homeowners end the process feeling reassured, respected, and confident in the team.

They have a calm, can do presence that puts homeowners at ease. Dmitry personally checks work, answers quickly, guides insurance claims, and the crew protects gardens, shares photos and drone videos, and finishes jobs with diligent cleanup. Customers feel respected, reassured, and confident calling the team back for future projects.

Kevin’s steady, honest presence sets a caring, no-nonsense tone. He answers questions promptly, guides clients through insurance claims, and his crew arrives early, works diligently and cleans up carefully. So homeowners feel respected, supported, and genuinely relieved to be in good hands.

Kelly leads with quiet competence and steady care. She and her crew meet adjusters, respond quickly to leaks, tarp during storms, document work with photos, explain options, and fix roofs, gutters, decking and drywall. Homeowners leave reassured, respected, and at ease about their homes.