Clough Construction

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Areas Served: Marin County incl. San Rafael CA, Sausalito CA, Novato CA,…

Services: deck contractors & deck builders for all new decks, custom…

Key Brands: CableRail Railing Systems, EverGrain Composite Decks, Fortress Iron Railing &…

4220 Redwood Hwy San Rafael, CA 94903

Contractor’s License #516987 (B)

When it comes to getting a sturdy deck or fence that lasts, it makes sense to choose a company as rock-steady as their installations. Homeowners in Marin County say Clough Construction in San Rafael CA was the right choice for an established deck and fence builder in an industry known for too many sketchy one-man shows and fly-by-night operations.

Clough Construction: Sometimes Bigger Is Better

Clough Construction is run by husband/wife team Deanne Clough and Scott Clough. It's one of the most established Marin County deck and fence designers and builders. Their decks come with a lifetime warranty on installation. Their fences come with a five-year guarantee on workmanship and one-year warranties on materials. It's also one of the most capable, with a showroom in San Rafael, over 2,000 previous customers, and up to 7 crews to start new jobs in a timely manner and see them through to completion.

Deanne Clough explained why size matters, "We have a full staff that has a lot of experience. We've had up to seven crews running in Marin County for 22 years. That adds up to a huge number of projects of all degrees, from basic to extremely complex. Our crews have built so many decks over those years so their experience is unsurpassed."

And that staff are held to the standards of a professionally run company. Deanne shares, "Most of our staff have been with us for over 10 years and some for 20. Most have families of their own, so they are very respectful at our clients' homes. They're well-mannered, articulate, arrive on time and clean up the site every day. Some customers even create additional projects just to invite them back, and that's a huge compliment."

One customer named Victoria said during a research phone call "They are unbelievably neat, tidy, friendly and timely." And another customer Bill reported, "I liked that they were in and out very quickly, within a week. With the other people we contacted, it would've taken months. They had a fair price, and they did excellent work."

Design & Permitting Expertise at Clough Construction

Scott Clough is the skilled designer for the decks and fences Clough Construction installs. And after the drawings are made, Scott and Deanne make getting the permits a breeze. Deanne Clough says, "We have the ability to produce cost-effective engineered drawings and manage the whole permitting process from submittal to completion. All of the jurisdictions in Marin County respect Scott and his integrity level, and that makes getting permits easier."

A client named Carter had the need for a custom deck design from Scott Clough. Carter replied during a research phone call, "I like the fact that they were really businesslike and mature about the design, open to suggestions and had a good concept of what should be done. The deck here is on a difficult site, It required considerable skill and at a price considerably less than other contractors I had contacted."

Though Clough Construction is one of the most established, they still give personal service like the family-run local business it is. Between Deanne and Scott Clough, and his brother Marc, they have over 70 years of experience in the trade. Scott's father owned a cabinet shop in southern California, and the boys grew up building boats and fabricating antique boat decking. Scott Clough was already a deck installer when he and Deanne met, and together they founded Clough Construction right after they were married. Deanne relates, "When we returned from our honeymoon, Scott's contractor's license was in our mailbox. He opened it and his license number was 516987. The funny thing is, that was our wedding date-May 16 of 1987. So he never forgets our anniversary!"

Fence & Deck Showroom at Clough Construction - San Rafael CA

As a more established company, Clough Construction also has a public showroom unlike most other companies in their industry. This spacious showroom has actual installations of decks and fences, so clients can walk on, touch and see their choices. There are also material samples available for clients to take home so they can see the materials in their own homes before making a decision.

Deanne told us, "Our showroom was a dream of mine for more than 10 years. The benefit to our showroom is that customers don't have to spend hours of research going to different locations." Unlike other deck and fence contractors who make an arrangement with one particular product manufacturer that they push on every client, Clough Construction has chosen to make their customer's best interest their priority. "We give our clients completely honest feedback on the pluses and minuses of each product and material based on our 22 years of installation experience," says Deanne.

So for an established, reliable deck and fence design/build company that's one of the most capable in Marin County, Clough Construction has been the choice for over 2,000 other customers. Clough Construction has a lifetime warranty on deck installations, a showroom of installations and materials to choose from, and the testimony of 22 years worth of satisfied customers. The Clough Construction showroom in San Rafael is at 117 Mitchell Blvd, and open Monday through Saturday, 8 a.m. to 4 p.m.

Clough Construction Scorecard

Company Name	Clough Construction
Facility Address	4220 Redwood Hwy San Rafael CA 94903
Phone Number	(415) 444-5554
Alt Phone Number
Office Hours	Showroom: 8am-4pm Mon-Sat
Email Contact	Send an email to this Company

Areas Served	Marin County incl. San Rafael CA, Sausalito CA, Novato CA, Kentfield, Greenbrae, Ross, San Anselmo, Woodacre, Fairfax, Forest Knolls, San Geronimo, Marinwood, Santa Venetia, Bolinas, Terra Linda, Mission Rafael, Sleepy Hollow, Lagunitas, Nicasio, Lucas Valley, Kent Woodlands,Corte Madera, Tiburon, Belvedere, Mill Valley, Larkspur, Almonte, Muir Woods, Marshall, Tamalpais Valley Strawberry Point, Muir Beach,Pt Reyes Station, Ignacio, Inverness, Bel Marin Keyes, Point Reyes Station, Olema, Bloomfield, Black Point, Dillon Beach, San Marin, Tamal, Tomales
Owners	Scott Cough, Deanne Clough
Owner’s Years in Industry	1990
Number of Employees	12
Licensing	Contractor’s License #516987 (B)
Insurance	General liability insurance in-force
Insurance	Workers compensation insurance with the MAJESTIC INSURANCE COMPANY. Policy Number: C20070416102
Insurance	Contractor’s Bond number SC6039566 in the amount of $12,500 with the bonding company AMERICAN CONTRACTORS INDEMNITY COMPANY.
Education Credentials
Certifications & Memberships	Prime Buyer’s Report TOP 10, Diamond Certified, California State Assembly-Certificate of Recognition, Green Business, Marin Builders Association, Pacific Sun – Best of Marin
Awards	Featured on HGTV’s Curb Appeal, many design awards / 2011-2013 Pacific Sun Magazine – Best of Marin Reader’s Poll Winners / North Bay Sustainable Business Award for Feb. 2012 presented by Assemblymember Jared Huffman
Area of Expertise	deck contractors & deck builders for all new decks, custom decks, redwood decks, stone decks, deck repair
Key Equipment	Standard work trucks (not advertising trucks)
Customers Served per Year	200
Type of Customers	Residential, commercial
Warranties & Guarantees	Customer satisfaction guaranteed. Fences: 5-year warranties on workmanship and 1 year for labor, Decks: lifetime warranties on installation
Pricing	Competitive pricing
Credit Cards Accepted
Financing

Clough Construction Capability Reviews

"Clough Construction recently completed a two level entry deck and adjoining long retaining wall for us. The finished product exceeded our high expectations for quality and appearance. In the past we have undertaken other building and remodeling projects with good contractors but Clough's performance was clearly the best. It was a joy to work with the Clough construction team. They used their years of experience and skill to design and create a very pleasing addition to our house. Even with their focus on quality we found them to be competitive. The project cost came within the original quote in spite of our requests for changes during building. They have earned our strongest endorsement."

—Ronald L.

"Clough Construction is terrific! They have excellent design ideas, the quality of their craftsmanship is outstanding and they began and finished our project on schedule and under budget. Scott and Dee Ann Clough were an absolute delight to work with, as was their extremely hardworking and efficient team. They have our highest recommendation."

—Ginger S.

"We have used Clough Construction for years for fencing and gates and have had such a good experience with them that we no longer bother to call anyone else. They are dependable, reasonably priced and a pleasure to work with. They do what they say they'll do, at the price they quote and in the time they promised -- a rare company these days!"

—Theresa W.

The following are verbatim responses given during research phone calls to randomly selected customers asking what they liked best:

"I'm a former contractor. Like myself, they came when they said they would-when it was convenient for me, not them. That's hard to find." -George W.

"They are unbelievably neat, tidy, friendly and timely. My whole experience was good." -Victoria D.

"They were fair, direct, and honest." -Bill H.

"They built us a brand new deck. I liked that they were in and out very quickly, within a week. With the other people we contacted, it would've taken months. They had a fair price, and they did excellent work." -Bill D.

"The quality of the work and friendly people" -Brian C.

"They completed it on time, and it was a high quality job." -Bruce B.

"They're personable and extremely competent." -David F.

"They were very professional. They did good work, and they followed up." -David B.

"They were reasonable, and they did a really nice job, quickly." -Diane J.

"They did an excellent job, and they were timely." -Jack K.

"They were very customer oriented, and they had excellent workers. I just can't say enough about them. The experience was favorable." -James H.

"They're prompt, polite, and they work quickly. They do a fabulous job. The craftsmanship is great, and the product is beautiful. They will work with you to achieve what you want. I respect them very much." -Jan L.

"They came on time, and they cleaned up after themselves. The work was first class." -John D.

"They did what they said they were going to do. They showed up on time, and they cleaned up the jobsite. I thought they were great all the way around." -Larry K.

"They're prompt, clean, and they do the job right. Overall, I think theyíre a great company." -Michael D.

"Prompt, and they did a good job." -Mike F.

"They did what they said they would do, and they were on time. They also followed up after the job was done." -Pat F.

"The quality of the workmanship, and they were responsive." -Robert B.

"I really liked their professionalism. I thought they were the best." -Annette B.

"They did what we wanted them to do. I was very satisfied with the work they did." -Hannah I.

"They got the job done quickly." -Lenia D.

"The workmanship, they do good work." -Alan H.

"They were professional, and they did what they said they were going to do." -Steve A.

"They were quick and efficient." -Suzanne C.

"They were very nice." -Jean G.

"They were very efficient, the work was done on time, the quality of the work and the materials used were great" -Addie B.

"They got in and got the work done without any conflicts, everything went very smoothly" -Neal B.

"I like their attention to detail, the way that they take care of their customers with follow up thank you letter, professionalism" -James B.

"Attitude, getting right down to the job" -Len B.

"Everything in general, they kept me up on a daily basis on what they were doing, the boss was here and checked the work everyday" -Rena B.

"They are very friendly, they do nice work"
-Lee B.

"As a business, they positively do it the right way" -Randy B.

"The quality of the work and the price, I pay for quality" -Theresa C.

"They were conscientious, on time finishing, informative, nice guys" -Chris D.

"Quality of the finished product" -David D.

"They are unbelievably neat, tidy, friendly, timely, everything good" -Leroy D.

"Saying that they are going to do something and doing it, doing things timely and doing a very good job" -Jerene D.

"It was very best, they did it in a hurry, they did it quietly, I couldn't have asked for a better job, I was in the house the whole time and they didn't bother me at all, it was done so quickly, I couldn't believe it" -Marie F.

"They were friendly, professional, neat and tidy, kind, I like the way they know about new materials" -Tom F.

"They did what they said they were going to do, they knew what they were doing and they did it" -Milton F.

"Their flexibility" -Mickey F.

"They did a good job, clean up afterwards" -Mary G.

"They came and did their work" -Larry G.

"They worked very well, they understood our idea and were able to interpret that quickly, and we were very happy with the outcome" -Robert H.

"They get here when they say they will and they do a good job" -John H.

"Every time you call, they return calls on time, they give you all the details as far as scheduling and follow-up and I appreciate that" -Phil H.

"When they say they are coming out, they come out, it's a pleasure dealing with people who care about their reputation in the neighborhood; I've recommended them to several neighbors" -Gary J.

"Professional job, the looks of the fence" -Alan K.

"They are nice people to work with, they were punctual, reliable" -Sydney K.

"They do good work, they are cooperative and pleasant, all of those things; I have recommended them to many people" -Sally L.

"I think they were very efficient and they did what they said they were going to do, did quality work, cleaned up after themselves"
-David L.

"I think they got the quality of work and the quality of the materials, it's all first cabin!" -Harold R.

"Total reliability and imagination, artistry, diligence, technical ability, they are one of the best contractors we've ever had in this house" -Bill R.

"Promptness" -Arthur S.

"They are on time, they deliver, they do a thorough professional job" -Jim S.

"I think they were very efficient, they were very fast, and thorough, they did an excellent job all the way around, it was a pleasure to have them working here" -Ed S.

"They get the job done" -Alex S.

"I like the fact that they were really businesslike and mature about the design, open to any suggestions I had and had a good concept of what should be done, took the design and made it work; the deck here is a difficult site, it required considerable skill and at a price considerably less than other contractors I had contacted" -Carter S.

"They were experienced, efficient, the man had previously worked on my property, so I knew who he was" -Charles S.

"Very professional and did a great job, that's all I can tell you" -Fred S.

"I'm satisfied" -Mrs. T.

"They do good work, they don't irritate the neighbors" -Thomas U.

"I was a contractor and can't do that sort of work anymore, like me when I worked, they come when they said they would, they did what was convenient for me not for them, that's hard to find nowadays" -George W.

"Deanne knows so much and it's great that she's right there for me, and she's very great, very timely that when I called them they got the estimate done right away, didn't have to chase them for the answers, they were very accommodating" -Fred W.

"Overall workmanship" -Lee A.

"Very efficient" -Sherry B.

"They did the work when they said they would, we love the fence" -Theresa D.

"Fast work" -Joe D.

"They are reliable and return phone calls" -Doug E.

"They were very professional, just the fact that you are calling is highly unusual, they are good to their word, we set up an appointment weeks in advance, they were there, they followed up on a referral that they had given me even though they weren't going to be doing the work" -Harold H.

"They got the job done on time, they were polite and they were respectful" -Tony H.

"They are dependable" -Judy L.

"They did everything they told us, timely, started when they said they would, nice to have around, no imposition at all, fulfilled their mission" -Kent L.

"Reliability" -Robert M.

"They do exactly what they said they would do" -Arnold C.

"We can get them when we need the work, and we like the guys who come to the house, everything they've done has been top quality" -Jon C.

"The quality, the professionalism, the punctuality, the realistic estimate, everything about it" -Glen D.

"I like the quality of the fence that they built, they were quick and clean" -Paul D.

"Quality of the work" -Owen G.

"They are on time, professional, they took care of the extra work that needed to be done afterwards in a timely manner" -Donald K.

"That they were true to their word, and when it wasn't right, they corrected it" -Dennis L.

"I like the way the job was done and everything that went along with it" -George S.

"The quality of the work was good, it was over quickly and it was done well" -Bill S.

"They are very professional, on time, they came when they said they would, finished when they said they would, were clean and respected the existing vegetation" -Don S.

"Their responsiveness" -Mark S.

"Dealing with Scott and Deanne is a real pleasure and the girl who answers the phone"
-Jack S.

"They started and finished on time"
-Michael S.

"The bill was exactly the amount of the estimate, they showed up every day they said they would, very responsive, on time" -Maura T.

"I like Scott, I knew him when he started the business; he sticks with it" -Elizabeth W.

"The price was right" -Rich W.

"Promptness" -John C.

"Their promptness and attention to detail" -Betty D.

"They are very honest, very capable, do a good job" -Diane G.

"I like the reliability, they do what they say they are going to do" -Anna H.

"Their quick response in terms of how quickly they come out and do the work, we've always been happy with the quality of the work that they do" -Bob H.

"They return phone calls very quickly, they got here and did an estimate very quickly, the crew were extremely explanatory and they were very prompt, they didn't ask for a check until the work was done, work was done very professionally" -David L.

"Customer service" -Carol M.

"They did what they said they were going to do, the job looks great, they did it on time, neighbors are pleased" -George M.

"The quality of their workmanship, their attention to the details of the particulars of the homeowner, they listen, and they are nice people, I enjoyed every interaction with them from start to finish, very apologetic if there was stuff that was their wrongdoing; it's my pleasure to recommend them to others" -Randy B.

"They came on time" -Jaime G.

"They say they'll get done what they are asked to do and do it" -Phil H.

"Very professional" -Dan H.

"That they are responsive" -Marcel H.

"Their design work" -Sue M.

"I like the fact that I got the deck put in" -Pat M.

"They were quick to come back and rectify a mistake they made, they were very responsive to me" -Lee P.

"Scott's prompt about coming out, they did good work and redid work that wasn't done correctly the first time" -Jim P.

"They come in when they said they would and did the job on time, the way I wanted" -Bob R.

"That I spoke to the owners, it was personal, they care if I was happy and understand the job" -Steve T.

"They do good work" -Karl H.

"They got the job done" -George M.