Satcom Service
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Areas Served: Los Angeles CA incl. Glendale CA, Burbank CA, Pasadena CA,…
Services: Telecom Contractor, Low Voltage Wiring, Telephone Systems, Data Cabling, Voice…
Key Brands: AMP Netconnect, Belden, Berk-Tek Cabling Systems, General Cable, Legrand, Leviton…
When it comes to any wiring, cabling, or mounting of electronic devices, the most common options used to be some amateur who claimed to know what they were doing, like a brother-in-law trying to be helpful or audiophile trying to make money on the side, with unprofessional results. Or one of the big cable or telecom companies whose techs are hounded to spend as little time as possible and so rush through with a cookie-cutter approach that misses opportunities to save you money.
Business and residential customers alike reported about a better option, the Los Angeles County firm Satcom Service in Glendale CA run by John Franklin, a degree holder in Telecom Management who is the subcontractor used by companies like Samy's Camera, and is the choice of other businesses like Farmer's Insurance, Lowes, Macy's T-Mobile, Applebee's, LAX and more.
Satcom Services in Glendale CA: Proven a Better Alternative for Consumers & Businesses Alike
Satcom Service in Glendale CA and owner John Franklin provide all manner of cabling and wiring for homes, stores, offices, schools and more, as well as installing telephone systems, satellite systems, home theaters and media including the mounting of flat screen TVs, all in a way that customers report is cleaner, more professional, customized, and that saves them money.
Large companies like Time Warner, Comcast, or AT&T can do cabling also. But they have a high turnover rate among their techs who are under tremendous pressure from corporate to do the least amount of work possible in order to save time, meaning they miss opportunities to customize the cabling in ways that will save you money through greater efficiency. John Franklin tells us, "I always look for a more efficient way to do the job so we can save the customer money, instead of just taking a cookie-cutter approach. It's something we're known for and that clients say they notice and appreciate. Like when they find out that we can go under the house, rather than all the way around for instance."
Why do John Franklin and Satcom Service make that extra effort where so many others don't? "I treat every client like my most important one, and that leads to lots of repeat business and referrals. Often a residential customer turns out to be business owner who then hires us for his office or store." That approach makes more sense to John than chasing a quick buck by doing as little as possible on each job. He explains, "I don't make money my focus. I make my focus providing exceptional service. You do that, and the success comes as a natural result."
This was backed up by numerous consumers we heard from like one named Bill D who told us, "I am happy to recommend John Franklin and Satcom Service. I seek John out, not just for things we need at our school, but other schools we are partnered with and they've been very happy with him," and another named Bill who told us, "They came in and hung my 55 inch television as a subcontractor for Samy's Camera, a very reputable company. They were very proficient in their knowledge and I would give them a recommendation."
Satcom Service and John Franklin are also the choice of experts in the field who use them as subcontractors, like one named Alex who we called as research for this article, and who told us, "They've done quite a few projects for us pulling cable and hanging screens and different things. Small installs and large installs, they've always been able to handle it. Very ethical, very clean work. I'm happy to endorse John and his guys." And another Francisco who said, "I subcontracted to Satcom Services for my customers on large projects and I would do it again in a heartbeat. They are very efficient, very neat."
Los Angeles County resident John Franklin lives in Glendale CA with his wife and children. In 1988 John finished four years as an Aircraft Maintenance Specialist in the U.S. Air Force and went on to eight years as an Aeropace Mechanic at McDonnell Douglas. In 1996 he earned a Bachelor Degree in Telecommunications Management and has been in the industry ever since, servicing consumers directly, as well as businesses, stores, restaurants, schools and more.
So rather than hire an unprofessional amateur hobbyist, or one of the corporate giants taking shortcuts that cost you more, there's the Los Angeles County firm Satcom Service in Glendale CA and owner John Franklin whose previous customers raved to us about him including homeowners, business owners, and contractors alike. In the words of one named Lee who we called for this article, "I've worked with Satcom Service and John Franklin over a number of years. He's done work at my home with wiring and setting up systems there, and doing the same at my office. Very good work, neat, always cleans up so that you hardly know that they were every there, and very thorough. I would highly recommend them."
Satcom Service Scorecard
Company Name | Satcom Service |
Facility Address | PO Box 250928 Glendale CA 91225 |
Phone Number | (626) 376-1873 |
Alt Phone Number | (818) 839-1873 |
Office Hours | 8am-5pm M-F; Saturdays By Pre-Scheduled Appointment |
Email Contact | Send an email to this Company |
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Areas Served | Los Angeles CA incl. Glendale CA, Burbank CA, Pasadena CA, San Marino CA, La Canada CA, La Crescenta CA, Tujunga CA, Sunland CA, Panorama City CA, Sylmar CA, North Hollywood CA, Los Feliz CA,Van Nuys CA, Sherman Oaks, Encino CA, North Ridge CA, Reseda CA, Northridge CA, Woodland Hills CA,Los Angeles CA incl. Glendale CA, Long Beach CA, Los Feliz CA, Beverly Hills CA, Santa Monica CA, Culver City CA, Century City CA, West Hollywood CA |
Owners | John Franklin |
Owner’s Years in Industry | 29 |
Number of Employees | 5 |
Licensing | State License #1002930 (C-7) |
Insurance | Contractor’s Bond with OLD REPUBLIC SURETY COMPANY. Bond Number: W150119071 |
Insurance | Workers compensation insurance with SENTINEL INSURANCE CO. Policy No. 76WEGGD2199 |
Insurance | General Liability Insurance with THE HARTFORD. Policy No. 46SBAUG8322 |
Education Credentials | Bachelor of Science Degree, Telecommunications Management |
Certifications & Memberships | Prime Buyer’s Report TOP 10, Better Business Bureau, Chamber of Commerce-Glendale |
Awards | |
Area of Expertise | Telecom Contractor, Low Voltage Wiring, Telephone Systems, Data Cabling, Voice Cabling, Video Cabling |
Key Equipment | Cable installation and termination tools and testers |
Customers Served per Year | 300 |
Type of Customers | Residential, Schools, & Businesses incl. Farmer’s Insurance, Wal-Mart, Lowes, The Gap, Applebee’s, Glendale Chamber of Commerce |
Warranties & Guarantees | All items installed free from defective installation including, but not limited to the local codes and manufacturer’s installation requirements for up to four years after the completion of a job. (One year through manufacturer on parts and equipment) |
Pricing | |
Credit Cards Accepted | |
Financing |
Satcom Service Capability Reviews
"John and his entire team provide outstanding service and support to our managed services organization. Over the last three years we constructed two Help Desk facilities and they were there to make sure all our network and workstation cabling projects were successfully and professionally installed without delay. We continue to use them for all our cabling services and with extreme confidence we do not hesitate when referring them to all our customers."
—Brendan T.
"Since, the 80's. my architectural practice has focused on educational facilities for independent schools. John Franklin is my preferred go-to vendor for all my datum,phone, and cabling. The best experience with John, is our on-going campus expansion for the Westmark School. John understands tight budgets, scheduling and performance. You will be in good hands when he becomes part of your team."
—Arnie Levitt, Levitt Group Architects
"I highly recommend this business! The owner John is the backbone of his company and it is evident through his employees, associates, and the work he and his staff put out. John is incredibly professional, extremely knowledgable. Whether it is setting up your home theatre or commercial cabling John or his staff is who you want at your site. His pricing is more than fair & he stands behind his work. I will continue to do business with them and refer any of my customers to them. Thank you for having such great work ethic!"
—Sandra C.
"The overall experience went very well. The technician arrived, on time, prepared to handle the situation. His knowledge and experience put me at ease. He was courteous and professional throughout. I would recommend him and his company to anyone with complete confidence."
—Sadiqa H., Altadena CA
"I cannot say enough good things about John Franklin and the crew at Satcom Service. They were very thorough, professional and very knowledgeable about the entire process. With all the chaos that typically surrounds new construction these folks were a breath of calm fresh air. They respected our budget and provided solutions that were easy to comprehend. Their work was neat and clean and their technicians were top notch and easy to work with."
—Lisa Z., Los Angeles CA
"The work was performed expertly. The technician was thorough and suggested ideas to make the installation look professional as well provided equipment that would allow me to expand in the future should I choose to do so. I am an I.T. Director here in Southern California and was so impressed with their work that I am going to use them as a vendor for work in my 3 business offices. In a nutshell, I was one very happy camper with this company."
—Henry M., Los Angeles CA